Child Support Officer Customer Service & Call Center - Rochester, MN at Geebo

Child Support Officer

3.
7 Full-time 1 day ago Full Job Description JOB Starting pay is $24.
97 - $33.
33, with progression to $41.
70.
High School diploma, G.
E.
D, or foreign education equivalent to a US Accredited High School Diploma and three (3) years of paid experience in a similar position as listed in the work functions.
ORAssociate's degree from an accredited college in human services, business administration, paralegal or related field and one (1) year of paid experience in a similar position as listed in the work functions.
Regular and reliable attendance is a necessary component of job/position.
Individuals required to use County vehicles and equipment must have a valid driver's license and be free of any major traffic violations for the last three (3) years.
EXAMPLE OF DUTIES Under direct supervision, performs paralegal functions related to District Court hearings, court referrals and judgment actions.
Establishes and enforces child support orders for public assistance and non-public assistance customers.
Interviews parties, aids in the location of absent parents, explains rights and obligations and negotiates settlements.
Works closely with the County Attorney, judges, court administrators, private attorneys, income maintenance and community services staff, employers, and a variety of other resource personnel.
Testifies in court proceedings and drafts all necessary documentation.
MINIMUM QUALIFICATIONS Initiates legal action to enforce existing court orders for child/medical/childcare supportEnters data on all cases into state computer system and updates entries as neededInitiates legal action to District Court and Expedited Process when appropriate Monitors cases for compliance with court ordersInterviews applicants to gather essential information for establishing paternity, locating the absent parent, establishing a court order for support and/or to enforce an existing court order for child/medical/childcare support and spousal maintenance.
Obtains court orders for genetic testing of alleged fathers, mothers and child/children to establish paternityInitiates interstate actions to establish child support in other statesIndependently negotiates out-of-court child support related settlements for final approval by the courtTestifies in court proceedings as neededRefers customers to community resources for financial managementCompletes other duties as assigned SUPPLEMENTAL INFORMATION Knowledge of the law and regulations pertaining to child support, legal process, rules of evidence and court proceduresKnowledge of the laws and rules pertaining to data privacyKnowledge of community resourcesKnowledge of debt collection laws and proceduresSkill in basic interviewing techniquesSkill in the use of basic business mathSkill in the use of computers and technologyAbility to compile evidence, analyze facts and to make sound recommendationsAbility to handle a large volume of work in an efficient mannerAbility to establish and maintain effective working relationships with coworkers, customers and representatives from other social service agenciesAbility to remain objective and make sound decisionsAbility to communicate effectively both orally and in writingAbility to interpret court documentsPersons with disabilities:
the above is a general listing of job duties.
Essential and non-essential functions may vary by individual position.
Reasonable accommodations may be available for both essential and non-essential job duties.
Physical Demands and Work Environment:
In compliance with Americans with Disabilities Act, the following represents the Physical and Environmental Demands:
Function:
24% or Less25% - 49%50%-74%75% or moreOffice environment XSitting XStanding, walking, reachingX Repetitive hand movements, typing/data entry XTalking, hearing X Operate vehicleX Sedentary (exert up to 10 pounds of force) XLight effort (exert up to 20 pounds of force)X An Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.

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