Customer Care Manager
4.
5 Quick Apply Full-time 13 days ago Full Job Description Description:
American Waterworks, a regional leader in the foundation repair and concrete industry, is looking for a Customer Care Manager to join our growing team.
Our purpose is to redefine the construction industry by providing our customers with a remarkable experience.
We care deeply for and strive to build a long-term relationship with each customer.
At American Waterworks we also redefine for our employees.
We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.
Requirements:
What We Would Provide You A trusting, respectful, and fun culture The best tools and training to get the job done the right way A solid pay and benefits package A team you can be proud of - we've been awarded list awards Opportunities for professional growth What You Would Do Lead and develop a team of customer care specialists Monitor staff engagement, ensuring that employees are engaged and fulfilled Oversee pending leads, sales and service appointment scheduling, and production installation scheduling of new and existing customers Ensure our customers have a remarkable experience with our company What We Need for this Role 2
year of call center or customer service management experience Proven ability to motivate, guide, and direct a team to reach and exceed business goals Strong verbal and written communication skills Proficient computer skills If you are natural leader who values customer service, thrives on developing others, and desires to be valued for what you bring to the team, apply today to join us as our Customer Care Manager.
For more information about our company, visit https:
//www.
american-waterworks.
com PI203108185 Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Quick Apply Full-time 13 days ago Full Job Description Description:
American Waterworks, a regional leader in the foundation repair and concrete industry, is looking for a Customer Care Manager to join our growing team.
Our purpose is to redefine the construction industry by providing our customers with a remarkable experience.
We care deeply for and strive to build a long-term relationship with each customer.
At American Waterworks we also redefine for our employees.
We want our employees to know that they are the most valuable to us and experience success in a way they never imagined for themselves.
Requirements:
What We Would Provide You A trusting, respectful, and fun culture The best tools and training to get the job done the right way A solid pay and benefits package A team you can be proud of - we've been awarded list awards Opportunities for professional growth What You Would Do Lead and develop a team of customer care specialists Monitor staff engagement, ensuring that employees are engaged and fulfilled Oversee pending leads, sales and service appointment scheduling, and production installation scheduling of new and existing customers Ensure our customers have a remarkable experience with our company What We Need for this Role 2
year of call center or customer service management experience Proven ability to motivate, guide, and direct a team to reach and exceed business goals Strong verbal and written communication skills Proficient computer skills If you are natural leader who values customer service, thrives on developing others, and desires to be valued for what you bring to the team, apply today to join us as our Customer Care Manager.
For more information about our company, visit https:
//www.
american-waterworks.
com PI203108185 Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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